Company Background

About Root802

Root802 is a Vermont web development firm with roots that run deep.

Our company was founded in 2022 by Craig Bailey and Scott Jeter — two long-time Chittenden County residents of who have nearly 60 combined years of experience building state-of-the-art websites that perform. Providing custom and innovative website solutions for companies both small and large. Services include website design & graphic design, hosting, domain registration & hosted email.

After years working for other web shops, we made a fresh start in May '22 with Root802 — a new company that truly puts the client first. Where the customers' needs dictate the toolset — not the other way around. Where virtually nothing is off the table. Where the question is rarely “Why?” and more-often, “Why not?” And where the goal is to realize the incredible potential of the Internet by redefining what the web can do.

Founding Partners

Craig Bailey

Craig Bailey

Co-owner / Developer

Craig is an early-adaptor. He got his first taste of interconnected computers in his college dorm room in 1986 logging into Quantum Link, a predecessor of America Online. And he was immediately hooked. After a few years out of college working in radio, by the mid-'90s he was focused on building websites and learning all he could about the burgeoning Internet scene.
Learn more about Craig Bailey
Scott Jeter

Scott Jeter

Co-owner / Designer / Developer

Trained in graphic arts and influenced by computer science, Scott's gained a broad perspective in the fast-moving industry of web development. His experience spans HTML5/CSS3 standards, PHP/SQL, jQuery and JavaScript to graphic design and information architecture. With more than 22 years' experience in the field, Scott merges design and technical knowledge to develop smart, efficient user experiences.
Learn more about Scott Jeter

How we work

No two website projects are identical. But here's a general overview of how Root802 goes about business:

Consultation

Regardless of the type of work you might have in mind, we'll always start out with a call or meeting to learn about your project and to answer any questions. The first consultation is, naturally, complimentary.

Discovery & research

Once we understand enough about your project to know your goals, we'll begin to do some research — exploring the state of your existing website, if you have one; or looking into web presences of other companies in your sector to try and get a lay of the land.

Memorandum of Agreement (MOA)

By the time we've completed the discovery and research phase — or perhaps before, if both parties are amenable — Root802 will better formalize wishes to work together with you by drafting a simple Memorandum of Agreement (MOA).

Estimate

Root802 can gladly provide you a cost estimate for your project along with a scope of work detailing what we understand the work will entail. This can be an iterative process: If need be, we'll revise the estimate until both sides agree the scope of work if an accurate reflection of the project, and one that fits within your budget.

  • We have been very happy with our new website! Our experience with Scott has been fantastic. He is very efficient, answers all questions and goes above and beyond. The website is professional and very easy to navigate.... exactly what we asked for.
    Tammy Weaver, Business Manager at Five Star Roofing
  • During the process, Root802 kept their promise of meeting our deadline and they stayed cool under pressure — even when we delayed getting final brand standards to them. I am very happy that I chose Root802 to design and build our new website. I knew that I could count on a fellow Vermont company to be true to their word.
    Dawn D'Angelillo, Director of Marketing, Greensea IQ
  • With technical skill and a creative eye Craig has effectively built and rebuilt my website to meet changing needs and changing times.
    Chris Graff, Vermont Journalist, Author and Broadcaster
  • Incredibly, Root802 was able to develop and launch my company's first custom-built website in just five business days — WAY ahead of my aggressive schedule. The entire experience with Root802 has been incredible. I highly recommend them!
    Jonathan Griffin, JA Griffin Consulting Engineer, PLC
  • Root802 is immediately responsive to any requests, both large and small, and their timeliness helps our business run smoothly.
    Maurine Gilbert, Director of Client Engagement, Vermont Information Technology Leaders
  • We were looking for an accomplished Vermont firm to do a complete make-over of our outdated website. We are very pleased with the results as our new site is technologically state-of-the-art, fresh and user-friendly.
    Kevin Loso, CEO, Rutland Housing Authority
  • Many of our projects with Root802 go far beyond simple 'brochure' websites. They involve a lot of user interaction, data collection and reporting, third party interfaces and security considerations. In those regards, we haven't found a better web development partner than Root802.
    Ilana Hardesty, Assistant Director, CME Operations, Boston University School of Medicine